What’s it like working as branch coordinator

April 30, 2024

Isatou Ndure is the Branch Co-ordinator and Finance Administrator at the National Rehabilitation Centre in Banjul in The Gambia.

My name is Isatou Ndure and I live and work in The Gambia. I am the Branch Co-ordinator and Finance Administrator for the National Rehabilitation Centre here in Banjul. With the support of STAND, our partner in the UK, we help amputees and people living with limb difference in The Gambia to access prosthetic legs. STAND collects used prosthetics which are in good condition from around the world and having dismantled them they send the reusable components to our Centre in Banjul where highly trained prosthetists make a well fitting leg for a particular individual. Some people approach us personally whilst others are identified in hospital when they have had an amputation of one or both their legs. As part of the holistic service we provide we visit the amputee in hospital to give them some counselling before attending the Centre so they can start to come to terms with the trauma of losing their limb. Counselling continues after they are fitted with their new leg to help them see their new life in a positive light.

So my work life is quite busy – it’s certainly fulfilling.

A typical day for me starts when I get up between 7am and 8am. I am diabetic so the first thing I do is check my blood sugar. At 9am on Mondays I have a meeting with Chris, my line manager and we discuss what I have to do during the week and what tasks are set for me to accomplish.

On the other days of the week I get on with work straight away and after a while I take some time for breakfast and I call my mum who lives in Cambridge, England. As I am an only child and physically so far away she worries about me but emotionally we are really close so we speak very often, at least twice a day! 

After a chat with mum I switch back to my work phone and laptop to start the tasks set for me by Chris until lunchtime.

Following lunch I use the time to make any necessary travel for visits to the Centre or to APS to collect any necessary funds needed for the day to day running of the Centre or for the micro financing we give to a select number of women to enable them to run their own businesses. Depending on this workload I usually work until 4pm or 6pm.

After I’m satisfied I’ve done everything for the day I switch back to my personal phone to make another call to my mum. I live with my Grandmother and my Auntie and I like to spend some time with them.

If I have to work beyond 6pm I am strict about switching off my work phone by 7pm so I can join group chats with my friends on my personal phone. I read for a while before I go to bed – I like crime novels involving groups like the Mafia but which contain some romance (I call them black romance novels). I’m always in bed between 10pm and 11pm and I drop off to sleep as soon as my head hits the pillow.

About the author

Name: SuePownall

Hey there, I’m Sue! I keep things running smoothly around here, answering all your queries at hello@stand.ngo, coordinating generous leg donors from around the globe with our partners in Africa. I’ve got a keen eye for detail, so I’m also the one catching typos and sprucing up our blogs. When I’m not wielding my admin wand, you’ll find me lost in a good book, doodling away, getting crafty with some sewing, soaking up some ballet or theatre, or just laughing it up with my mates. And yes, I’m often the one bringing the biscuits – because who doesn’t love a good biscuit?

Our Docu-series will inspire you...
Marcia lost her leg to diabetes, and now she is able to work again and enjoy her family.

You'll receive 6 short movies, then be added to our ongoing updates. Unsubscribe at any time.